Shipping policy

Shipping Policy

Effective Date: 07-11-2023

Thank you for choosing Panthera for your shopping needs. We aim to provide a seamless and reliable shopping experience, including a clear and transparent shipping policy.

1. Shipping Areas

We are proud to offer shipping services to customers across the United States. At this time, we do not ship to international destinations.

2. Order Processing Time

We understand the excitement of receiving your orders promptly. Orders are typically processed within 1-2 business days after your purchase is confirmed. Please note that orders placed on weekends or holidays may be processed on the following business day.

3. Shipping Methods

We offer several shipping options for your convenience. The available shipping methods and estimated delivery times will be provided at the time of checkout. Please note that delivery times may vary depending on your location and chosen shipping method.

4. Shipping Charges

Shipping charges are calculated based on the selected shipping method, the total weight of your order, and the destination address. The shipping cost will be clearly displayed at checkout for your review before you complete your purchase.

5. Order Tracking

We provide order tracking information for most of our shipments. You will receive an email confirmation with a tracking number once your order has been shipped. This tracking number allows you to monitor the progress and estimated delivery date of your package.

6. Delivery Delays

While we make every effort to ensure that your order reaches you in a timely manner, we understand that unforeseen circumstances can sometimes cause delivery delays. If you experience a delay in receiving your order, please feel free to contact our customer support team, and we will work diligently to resolve the issue.

7. Multiple Shipments

In certain cases, your order may be split into multiple shipments if it includes products that are sourced from different locations or warehouses. You will receive separate tracking information for each shipment.

8. Shipping Address

Please ensure that the shipping address you provide during checkout is accurate and complete. We cannot be responsible for any delays or misdelivery due to incorrect or incomplete shipping information.

9. Shipping Restrictions

Some products on Panthera may be subject to shipping restrictions or limitations. Please review the product details and any specific shipping notes provided on the product pages for more information.

10. Returns and Refunds

For information about our return and refund policies, please refer to our Refund Policy.

If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team at pantheras.goods@gmail.com. We are here to ensure your shopping experience with Panthera is exceptional.

Thank you for choosing Panthera for your shopping needs. We look forward to serving you and providing you with high-quality products and reliable shipping services.